Content Moderation Policy
Last updated: June 29, 2026
Effective date: June 29, 2026
This Policy explains how KomiU reviews content, reports, safety signals, and policy violations.
1. What we moderate
KomiU may review public profiles, avatars, profile photos, public profile text, reports, feedback, account behavior, safety records, and other content or activity related to policy enforcement. Chat messages are processed by our servers for delivery, sync, reporting, safety, and compliance, but IM messages are not represented as being fully pre-screened before delivery.
2. Moderation methods
We may use a combination of user reports, automated rules, content review signals, manual review, rate limits, account safety scores, file metadata, service logs, and other information. Automated systems can make mistakes, and manual review may be used for appeals or higher-risk cases.
3. User reports and blocks
Users can report other users, report messages, and block users. Reports may include content, account information, message references, media, descriptions, and other evidence. Blocking limits future interaction but does not necessarily delete past records or stop us from retaining evidence.
4. Actions we may take
| Action | Meaning |
|---|---|
| No action | We do not find a policy violation or cannot verify the issue. |
| Content removal or rejection | Specific content is removed, rejected, hidden, or held for review. |
| Warning | User is warned about policy compliance. |
| Feature restriction | Profile, chat, upload, recommendation, or other functions may be limited. |
| Account suspension or termination | Account access may be suspended, frozen, or terminated. |
| Evidence preservation | Relevant records may be preserved for safety, dispute, audit, legal, or repeat-violation purposes. |
| Escalation | Serious matters may be escalated to safety review, legal review, service providers, or authorities where appropriate. |
5. Safety scores and repeat violations
KomiU may use safety scores or similar risk signals to understand account trust, repeated violations, fraud, harassment, or abuse. A single piece of content may be handled as a content-level action, while repeated or serious conduct may affect account-level restrictions.
6. Appeals
If you believe a moderation decision was wrong, contact support@kemiyou.com or use any in-app appeal option that is available. Include the account, decision, approximate time, and why you believe the decision should be changed. We may not provide detailed information if doing so would compromise safety, privacy, security, fraud prevention, or another user's rights.
7. Limits
We cannot guarantee that all harmful content or behavior will be detected or removed. Users are responsible for their own conduct and for taking care when interacting with others, especially offline.
8. Contact
For content moderation questions or appeals, contact support@kemiyou.com.